Dot Matrix Printer Settings and Error Displays.
Dot Matrix EPROM Settings, Menu Settings and Error Displays detailed below are in
Adobe Acrobat format. If you are unable to read these files please download Acrobat
Printer Settings and Error Displays
printer Menu Settings and Error Displays detailed below are in Adobe Acrobat
format. If you are unable to read these files download Acrobat Reader.
My Printer will not print.
a) Firstly check to make sure all connections are fitted correctly and the power lights are on the PC and printer.
b) Make sure you have paper in the printer and it is switched on and on-line.
c) Check under Start > Control Panel > Printers and Faxes that the drivers and port are set correctly.
Note: LPT ports for Parallel printers and USB00x ports for USB printers
If you have no power light check the fuses
If your Printer still isn’t printing, then it could be a driver problem. After checking driver set-up above, reinstall the drivers using your original disks or direct from the web.
If after completing the above your Printer still won’t print then contact our Technical Support Team.
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OKI Dot Matrix Printers
After printing for a while my Oki Dot Matrix stops and the menu light flashes.
This is due to the print head becoming overheated, which also gives an over temperature message.
Allow the printer to cool down for a while.
If the problem re-occurs after only a few pages the print head may need to be changed.
NOT LINE FEEDING ON OKI DOT MATRIX PRINTERS
My printer doesn’t Line Feed or Line Feeds incorrectly.
This is usually caused by wear on the main Line Feed Gear which is on the left-hand side of the printer.
To check if these are worn, turn the platen knob on the printer. If the gears are meshing incorrectly or are broken you will need a new Gear Kit. Please contact us for price & availability.
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OKI Laser Printers
My Printer keeps stopping and jamming.
The most common fault is the paper pickup rollers have become worn.
Firstly try replacing these rollers.
If the fault still occurs the paper sensors inside the printer could also be faulty.
These parts are available from our spares department. Please contact us for price & availability.
REPLACE DRUM MESSAGE
I’ve changed the drum on my OKI printer and I still have the change drum message.
You need to reset the drum counter. Follow the instructions below:
Turn off the printer
Turn the printer on whilst holding down Menu button. (Display says user maintenance.)
Press the menu button three times. (The display will say drum counter reset.)
Press enter key. The system should go back on line, if not press on-line key.
FAINT PRINT ON LED PAGE PRINTERS
Either part of or my entire document prints very faint.
Firstly try cleaning the LED array with a soft tissue. The array is located on the underside of the lid that you tilt up to gain access to the Drum and Toner cartridge.
If this doesn’t work try removing the drum cartridge and gently shaking from side to side. Take care that toner doesn’t spill onto yourself. If the fault still occurs then change the Toner cartridge, or change the Drum and Toner cartridge. Please contact us for price & availability.
OKI LED PRINTER ERROR MESSAGE
My OKI LED printer is displaying error message 71, 72 or 73.
Your printer has detected a fuser error. Turn the printer off and then on again. If the problem re-occurs then replace the fuser unit.
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